Help Lines

Here’s stuff in the Harm Reduction & Help Lines category

For immediate emergency medical care please call 911.

Who to Call PGH

About: Alternative to calling the Police. Please note that this list is not a complete/comprehensive list. One way to make police obsolete is to stop calling them. There are plenty of other more competent and compassionate services out there.

Email: yourneighborpgh@gmail.com

Click here for the full list…

The Trevor Project

24/7 suicide hotline for LGBTQ+

Phone: 1-866-488-7386

Text: ‘START’ to 678-678

Online Chat: https://www.thetrevorproject.org/get-help/

Trans Lifeline

Run by and for trans people. Phones operates 1pm-9pm Monday-Friday.

Phone: 877-565-8860

https://translifeline.org/

24/7 Crisis Text Line

Trained crisis counselors. Can provide resources or just act as company for someone to vent to.

Text HOME to 741741

https://www.crisistextline.org/

Women’s Center and Shelter of PGH

Phone 24/7: 412-687-8005

Text and Chat: https://www.wcspittsburgh.org/

Community Praise: Works with trans women

Allegheny County Peer Support Warmline

Staffed with local community members 9:00 am – 1:00 AM daily

Phone: 1-866-661-9276

https://www.peer-support.org/warmline

National Su/c/de Prevention Lifeline

24/7 responses

Phone (VP/VRS compatible): 988

Text and Chat: https://suicidepreventionlifeline.org/

Pittsburgh Action Against R*pe

24/7 Help Line: 1-866-363-7273

https://paar.net

R*pe Abuse Incest National Network

24/7 help line

Phone: 800-656-4673

Text: HOPE to 64673

Whatsapp and online chat: https://www.rainn.org/about-national-sexual-assault-telephone-hotline

United Way Helpline

Connections to local resources 24/7

Phone: 211

https://www.pa211.org

Substance Abuse and Mental Health Services Administration Helpline

24/7 Help line

Phone: 1-800-662-4357

TTY: 1-800-487-4889

Text: Send your ZIP Code to 435748

https://www.samhsa.gov/find-help/national-helpline

Prevention Point PGH

Drug use harm reduction services in Pittsburgh 10am-5pm Monday-Friday

Phone: 412-247-3404

https://www.pppgh.org/

National Alliance On Mental Illness

Monday Through Friday, 10:00 AM – 10:00 PM

Call: 1-800-950-6264

Text: NAMI to 62640

Email: helpline@nami.org

https://www.nami.org/Home

Resolve Crisis Services

CautionMay call police

Pittsburgh-based mental health support

24/7 Crisis Line: 1-888-796-8226

https://www.upmc.com/services/behavioral-health/resolve-crisis-services

** Note: We’ve received reports that Re;solve will call police **

Connections and resources for those facing housing instability in Allegheny County

Monday - Friday 8am - 5pm

Phone: 1-866-730-2368

https://www.alleghenycounty.us/human-services/about/contact/allegheny-link.aspx

Central Outreach

LGBTQIA+ Medical resources

Monday/Thursday 9-7

Tuesday/Wednesday 9-5

Friday 10-5

Phone: 412-322-4151

https://www.centraloutreach.com/

Community Human Services

Connections to case workers for food and housing in Pittsburgh

Phone 8:30am - 4pm: 412-246-1600

https://chscorp.org/

National Lines That Don’t Call Police

Compiled by trans-axolotl on Tumblr then shared to Reddit

Many mental health hotlines will call the cops on you if they deem you a danger to yourself or others. This is especially problematic due to the police’s horrible track record for murdering the mentally ill. Here is a list of warmlines and hotlines that DON’T call the cops

Click here for the full list…

Trans Lifeline

Run by and for trans people. Phones operates 1pm-9pm Monday-Friday.

Phone: 877-565-8860

https://translifeline.org/

BlackLine:

Peer support, counseling, reporting of mistreatment, witnessing and affirming the lived experiences of LGBTQ+ POC. 9am-11pm Phone: 1 (800) 604-5841 Chat available through the website/App https://www.callblackline.com/

The Plural Warmline

(No number, check the site) https://thepluralwarmline.org/warmline/

Promise Resource Network:

Peer Support Warm Line

Monday-Friday: 5:30pm - 1am

Saturday-Sunday: 1pm - 9pm

English and Spanish: 888-448-9777

https://www.prpsn.org/warm-line

Wildflower Alliance Peer Support Line:

7pm to 9pm ET Monday through Thursday

7pm to 10pm ET Friday through Sunday

Call: 888.407.4515

https://wildfloweralliance.org/peer-support-line/

MBRLC Peer Support Line:

Boston-based mental health support line

4pm-8pm Daily

Phone: 877-733-7563 https://www.mbrlc.org/peer-support-line

US Warmline Directory

(unlikely to call cops, but check with the individual line first)

https://warmline.org/

Original Post: https://www.reddit.com/r/PeerRespite/comments/14xg19x/list_of_warmlines_and_hotlines_that_dont_call_the/

Our Streets Collective

About: Crisis support and street therapy available through text messaging. They can also provide resources for housing referrals, food, legal aid, outdoor living supplies, harm reduction, and more.

Phone: text “help” to 1-844-779-6749

Website: https://www.ourstreetscollective.org/contact

Community Praise: They do not call police

Community Concern: Long wait times for replies. Website says they’re working to fix this as of Feb. 2026

Interrupting Criminalization

About: We can think through intervention design, implementation, strategies, outreach, building and supporting your team/collective, ethical dilemmas, and long-term planning for addressing violence without using the state. We can also think through problems or sticking points in the work to make your project, intervention, facilitator process or political work more value aligned and impactful.

Website: https://www.interruptingcriminalization.com/transformative-justice-help-desk

SWOP Behind Bars

About: We are sex workers and survivors assisting other sex workers and survivors with issues including crisis support around assault or arrest, sex positive resources for medical and mental health, and housing and transportation requests.

Phone: 1-877-776-2004 toll-free

Website: https://www.swopbehindbars.org/programs-and-services

Resolve Crisis Center

CautionMay call police

About: Offers: • Phone counseling • Mobile crisis unit • Walk-in center • Residential services • Child and adolescent crisis team

Address: 333 North Braddock Ave, Pittsburgh, Pa 15208

Crisis line: 1-888-7YOU-CAN (796-8226)

Non-urgent line: (412) 864-5004

Note: Will call police and involuntary commit